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Business VoIP & internal calling for Proplix

Keep business calls connected with team responsibilities.

Reviewed 19 October 20262 minute readDeveloped module guides

Where to start
Module planning → Business VoIP & internal calling

Before you begin

Agree company scope, extensions, routing and the staff allowed to use each calling feature. Confirm the external voice-provider services and charges required.

Follow these steps

  1. Discuss this developed Britixo module with the Proplix team and confirm how it fits your property workflow.
  2. Agree the records, staff roles and configuration required for your chosen use case. Include any provider account or licence dependencies.
  3. Review a representative example with the people who will use the module, then agree the implementation scope and acceptance checks.

Check the result

Test an approved call route, denied access and the resulting call-history record.

If something does not look right

Catalogue access is included in all Proplix packages. Activation, configuration, custom work and third-party costs are confirmed separately before implementation. If a menu is missing, check the agreed activation and permissions with your administrator.

Related technical reference: Britixo's module information (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.

Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.

Plan the right route

See what a more connected property day looks like

Bring one real workflow to a Proplix walkthrough. Explore the records, handovers and decisions that matter to your team, then agree a practical next step.

UK Property software
by Britixo
Proplix · One Britixo account One account for Proplix and Britixo services Use your Britixo account to manage your companies, services, billing and support. Product access depends on your approved services. Try Proplix free for 14 days · No billing details required · No obligation · Secure email and WhatsApp activation.
Secure and controlled Built for property teams Requirements-led setup
WhatsApp