Proplix Terms of Use

1. About Proplix

Proplix is a property management, CRM, compliance, portal and workflow software brand operated by Britixo Software Solutions UK Limited. The website provides information about Proplix software, related product capabilities, implementation options, pricing guidance, resources, help content and contact routes.

References to “Proplix”, “we”, “our” or “us” on this page mean the Proplix product and the business responsible for presenting and operating the website. References to “you” mean the visitor, user, customer, prospect, staff member, organisation or other person using the website or accessing related online materials.

2. Using this website

You may use the Proplix website for lawful business, product research, information, support and enquiry purposes. You must not use the website in a way that damages the website, interferes with other users, attempts unauthorised access, copies protected material without permission, or misrepresents your relationship with Proplix.

• Do not attempt to disrupt, scan, overload, reverse engineer or compromise the website or connected systems.
• Do not use website content to create misleading, competing or unauthorised copies of Proplix materials.
• Do not submit false, abusive, unlawful, harmful or misleading information through forms or contact routes.
• Do not use Proplix branding, product names, layouts, screenshots, page structures or written content without permission.

3. Product information and availability

The website describes Proplix features, modules, workflows, compliance support, automation capabilities and operational use cases. Product descriptions are provided for general business information and may evolve as the platform is improved, configured, customised or deployed for different customers.

Some functionality may depend on the selected package, implementation scope, enabled modules, user permissions, third-party integrations, jurisdiction, configuration, data quality or bespoke development work. Website content should not be treated as a guarantee that every feature will be available in the same way for every customer unless confirmed in a written agreement or formal proposal.

4. Compliance, legal and regulatory information

Proplix includes content about UK property compliance, safety certificates, tenancy evidence, landlord obligations, CRM workflows, audit records and related operational controls. This information is intended to help property teams understand how software can support structured workflow and record visibility.

Website content is not legal, tax, financial, regulatory or professional advice. Property law, housing guidance, data protection duties, anti-money laundering obligations and letting rules can change and may vary by England, Wales, Scotland, Northern Ireland, property type, tenancy type and business activity. You should take suitable professional advice before relying on any legal or regulatory interpretation.

5. Accounts, app access and customer use

Access to the Proplix app, SaaS environment, customer panels, staff accounts, portals or paid services may be subject to additional terms, subscription arrangements, onboarding requirements, package limits, acceptable-use rules and customer-specific agreements. Those terms may sit separately from this public website page.

You are responsible for keeping login details secure, using accounts only for authorised purposes, ensuring user permissions are appropriate, and making sure information entered into the platform is accurate and lawful. Organisations using Proplix should manage their own staff access, customer data, records, documents and compliance processes responsibly.

6. Intellectual property

Unless stated otherwise, the Proplix website, page structure, content, product descriptions, design elements, branding, icons, illustrations, interface concepts, workflows, written materials and supporting assets are owned by or licensed to Britixo Software Solutions UK Limited. They are protected by copyright, trademark and other intellectual property laws.

You may view website content for normal business evaluation and information purposes. You must not copy, reproduce, republish, scrape, resell, distribute, adapt, reverse engineer, extract or use material from the website for competing, misleading or unauthorised purposes without prior written permission.

7. Third-party links and integrations

The website may refer or link to third-party websites, official guidance, government resources, payment providers, integration partners or external services. These links are provided for convenience and context. We do not control third-party websites and are not responsible for their content, availability, privacy practices or terms.

Where Proplix integrates with third-party services, the use of those services may also be governed by the third party’s own terms, pricing, service limits, technical requirements and privacy notices.

8. Website accuracy and changes

We aim to keep website content clear, useful and up to date, but we do not guarantee that every page will always be complete, current or error-free. We may update, remove, restructure or expand pages at any time to reflect product development, pricing changes, compliance updates, business changes or improved guidance.

If you are making a buying decision, planning implementation, checking legal obligations or comparing software features, you should confirm current details with Proplix before relying on website wording alone.

9. Limitation of liability

The website is provided for general information and product communication. To the fullest extent permitted by law, we are not responsible for losses arising from use of the website, reliance on website content, temporary unavailability, technical errors, third-party links, unauthorised use, or decisions made without appropriate professional advice.

Nothing in these Terms of Use excludes liability where it would be unlawful to do so.

10. Privacy, cookies and accessibility

Your use of the website may involve personal data, cookies, analytics, enquiry forms or other technical processing. Please read the related policy pages for more information about how Proplix presents these topics.

11. Contact

Questions about these Terms of Use, the Proplix website or product information can be sent through the Proplix contact page. For account, implementation, subscription or contractual matters, please use the contact route provided by Proplix or the agreed customer communication channel.