Proplix Help Centre · A Britixo brand
A clearer next step for every property day.
Find an answer, follow a practical guide and get back to the work that matters. Search help written for Proplix property teams, from your first sign-in to everyday records, repairs and compliance evidence.
67 guides
Start with the work in front of you
Browse nine topics or search by task, module or question. You do not need an account to read the guides.
Getting started
Set up a clear route from your first walkthrough to a working property workspace.
Accounts & team access
Sign in through Britixo, find your company and plan the right permissions.
Pricing & billing
Understand property counts, package rates and separately scoped work.
Properties & owners
Keep buildings, owners and linked records easy to find and trust.
Tenancies & portals
Follow applications, onboarding and customer access with fewer loose ends.
Maintenance & repairs
Give the team a clear description, useful evidence and an accountable handover.
Compliance & evidence
Organise certificates, reviews, renewals and audit records.
Integrations & customisation
Plan connected tools and tailored workflows around your property operation.
Developed module guides
Find a useful starting point for all 34 Britixo modules available to Proplix.
What would you like help with?
Your first steps with Proplix
Turn a scattered property workflow into a practical plan for your Proplix workspace.
Read the guide →Getting startedPrepare your data for a smoother move
Give your Proplix migration a reliable starting point by checking property records, contacts and documents.
Read the guide →Getting startedPlan a rollout your team can follow
Introduce Proplix in manageable stages, with clear owners and a practical acceptance check.
Read the guide →Accounts & team accessLog in to Proplix with your Britixo account
Use one Britixo account to access your companies and approved services.
Read the guide →Accounts & team accessCreate your shared Britixo account
Register once, then manage access to your Proplix and Britixo services.
Read the guide →Accounts & team accessPlan staff access without per-user charges
Give colleagues useful access while keeping responsibilities and records clear.
Read the guide →Pricing & billingUnderstand your monthly property price
See how Proplix calculates the platform subscription across its three portfolio tiers.
Read the guide →Pricing & billingCount HMO and building records for billing
Understand why rooms within one property record do not add to your Proplix property count.
Read the guide →Pricing & billingWhat all-module and integration availability means
Separate your included catalogue access from the work needed to configure a live solution.
Read the guide →Pricing & billingPlan an enterprise customisation package
Keep a clear platform rate while tailoring Proplix to your organisation.
Read the guide →Properties & ownersUnderstand your property workspace
See how properties, owners, tenancies, maintenance and customer access connect in Proplix.
Read the guide →Properties & ownersFind a property in the register
Locate the right building or listing before reviewing or updating its details.
Read the guide →Properties & ownersFind and check a property owner
Keep owner details connected to the correct properties and company.
Read the guide →Tenancies & portalsReview tenant applications
Find an application, understand its stage and prepare the next action.
Read the guide →Tenancies & portalsFollow tenant onboarding from draft to handover
Keep property, parties, tenancy terms and signatures aligned.
Read the guide →Tenancies & portalsUse your property portal
Find the property information and requests available to your customer account.
Read the guide →Maintenance & repairsReport a repair with the right details
Help the property team understand the problem and arrange the next step.
Read the guide →Maintenance & repairsPrepare a clear repair handover
Give staff and suppliers enough context to progress a repair without repeated calls.
Read the guide →Compliance & evidenceUnderstand the compliance workspace
Keep source documents, review decisions, approved records and audit history connected.
Read the guide →Compliance & evidenceTrack gas safety evidence
Keep gas certificate details and review decisions with the right property.
Read the guide →Compliance & evidenceReview electrical safety evidence
Follow an EICR from uploaded evidence to a reviewed property record.
Read the guide →Compliance & evidenceKeep deposit evidence together
Record deposit information, protection evidence and tenancy-stage updates in one workflow.
Read the guide →Compliance & evidenceOrganise Right to Rent evidence for review
Keep the selected tenant, evidence route and reviewer decision connected.
Read the guide →Compliance & evidencePrepare AML and KYC evidence for review
Make identity evidence and review notes easier for authorised staff to assess.
Read the guide →Compliance & evidenceReview retention controls before acting
Use policy reviews and dry runs to understand the effect of a retention action.
Read the guide →Compliance & evidenceTrack HMO licence records and evidence
Keep application evidence, licence details and review dates linked to the building.
Read the guide →Compliance & evidenceMaintain your data-protection registration record
Keep the organisation's verified registration position and review dates easy to find.
Read the guide →Compliance & evidenceKeep material-information reviews traceable
Organise property information, supporting evidence and review decisions before publication.
Read the guide →Compliance & evidenceBuild an audit pack that tells a clear story
Collect the selected records and evidence into a reviewable output.
Read the guide →Integrations & customisationChoose an integration that solves a real task
Move from a familiar provider name to a clear plan for connected property work.
Read the guide →Integrations & customisationPlan secure API access for a Proplix workflow
Prepare the record scope, permissions and validation needed for a controlled connection.
Read the guide →Integrations & customisationPlan AI assistance with human review
Choose an appropriate AI task and check its output before it affects property work.
Read the guide →Integrations & customisationRequest a module around your workflow
Explain the outcome you need so the team can assess a sensible custom solution.
Read the guide →Developed module guidesAppointment scheduling for Proplix
Plan appointments without losing the property context.
Read the guide →Developed module guidesAccounting & bookkeeping for Proplix
Bring finance records into a more orderly review process.
Read the guide →Developed module guidesEnterprise integrations for Proplix
Choose the connections that make everyday work easier.
Read the guide →Developed module guidesHR management for Proplix
Keep people administration organised as your property team grows.
Read the guide →Developed module guidesCompanies House lead generation for Proplix
Research potential business relationships with better context.
Read the guide →Developed module guidesProperty compliance management for Proplix
Keep property obligations and their evidence easier to follow.
Read the guide →Developed module guidesShared email inbox for Proplix
Turn shared inbox conversations into accountable work.
Read the guide →Developed module guidesDelivery note management for Proplix
Keep a clear record of what was delivered and acknowledged.
Read the guide →Developed module guidesEmail marketing & newsletters for Proplix
Send organised campaigns to an appropriate business audience.
Read the guide →Developed module guidesQR code document evidence for Proplix
Make document evidence easier to trace from a QR code.
Read the guide →Developed module guidesElectronic invoicing for Proplix
Prepare electronic invoice files with consistent source data.
Read the guide →Developed module guidesBusiness letter management for Proplix
Keep formal property correspondence consistent and traceable.
Read the guide →Developed module guidesOpenAI CRM integration for Proplix
Use AI assistance where a reviewer can check the result.
Read the guide →Developed module guidesPurchase order management for Proplix
Bring purchasing requests and approvals into one clear route.
Read the guide →Developed module guidesReal estate management for Proplix
Connect your properties with the people and work around them.
Read the guide →Developed module guidesUAE e-invoicing readiness for Proplix
Prepare a defined UAE e-invoicing requirement with specialist review.
Read the guide →Developed module guidesCRM goal tracking for Proplix
Give team goals a measurable connection to live records.
Read the guide →Developed module guidesHMO property management for Proplix
Keep a shared house organised without losing room-level detail.
Read the guide →Developed module guidesCRM CSV exports for Proplix
Export a useful dataset with a clear purpose and scope.
Read the guide →Developed module guidesStripe iDEAL payments for Proplix
Plan the supported Stripe iDEAL payment journey carefully.
Read the guide →Developed module guidesProperty licence applications for Proplix
Keep a licence application moving through a visible process.
Read the guide →Developed module guidesTask management filters for Proplix
Find the tasks that need attention without rebuilding a report.
Read the guide →Developed module guidesLead management filters for Proplix
Give lead reviews a clearer view of the pipeline.
Read the guide →Developed module guidesCRM menu builder for Proplix
Make the workspace menu easier for your team to navigate.
Read the guide →Developed module guidesInventory & warehouse management for Proplix
Know where maintenance stock and supplies stand.
Read the guide →Developed module guidesCustomer surveys & feedback for Proplix
Collect feedback that leads to a useful follow-up.
Read the guide →Developed module guidesWebsite visitor insights & live chat for Proplix
Give website enquiries a more informed handover.
Read the guide →Developed module guidesCRM theme customisation for Proplix
Make the CRM familiar while keeping it readable.
Read the guide →Developed module guidesProperty compliance applications for Proplix
Bring a full compliance case into a single reviewable journey.
Read the guide →Developed module guidesBusiness VoIP & internal calling for Proplix
Keep business calls connected with team responsibilities.
Read the guide →Developed module guidesClient discovery portal for Proplix
Collect project requirements without a long chain of attachments.
Read the guide →Developed module guidesService workflow management for Proplix
Make service delivery easier to follow from intake to completion.
Read the guide →Developed module guidesSecure API gateway for Proplix
Give external systems only the access they need.
Read the guide →Developed module guidesWhatsApp Business API for Proplix
Keep WhatsApp conversations within a controlled team workflow.
Read the guide →No matching guides yet. Try a shorter phrase, choose another topic or ask the Proplix team.