Where to start
Module planning → Website visitor insights & live chat
Before you begin
Agree the website journey, privacy choices and staff who handle live conversations. Review what visitor context is appropriate to retain and how a conversation becomes work.
Follow these steps
- Discuss this developed Britixo module with the Proplix team and confirm how it fits your property workflow.
- Agree the records, staff roles and configuration required for your chosen use case. Include any provider account or licence dependencies.
- Review a representative example with the people who will use the module, then agree the implementation scope and acceptance checks.
Check the result
Test the visible consent behaviour and the staff handover for a representative enquiry.
If something does not look right
Catalogue access is included in all Proplix packages. Activation, configuration, custom work and third-party costs are confirmed separately before implementation. If a menu is missing, check the agreed activation and permissions with your administrator.
Related technical reference: Britixo's module information (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.
Useful next steps
- Shared email inbox for Proplix
- WhatsApp Business API for Proplix
- Business VoIP & internal calling for Proplix
Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.