Where to start
Admin Area → Requests & Applications → Tenant Applications
Before you begin
You need access to tenant or rent-request records. Handle applicant information within your organisation's approved process.
Follow these steps
- Open Tenant Applications and use the available status filters.
- Select the application and confirm the applicant and property.
- Review the submitted details, consent records and any missing information.
- Record the review outcome through the permitted workflow; move to onboarding only when the required checks and approval are complete.
Check the result
The saved status should reflect the decision made by an authorised person and remain attached to the correct application.
If something does not look right
An incomplete record is not ready for the next stage. Check the missing information instead of submitting the same application again.
Related technical reference: Britixo's detailed product guide (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.
Useful next steps
- Follow tenant onboarding from draft to handover
- Use your property portal
- Report a repair with the right details
Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.