Where to start
Client Portal → Real Estate
Before you begin
Sign in as the authorised client contact. The portal only shows records and actions available to that account.
Follow these steps
- Open the Real Estate menu in your client portal.
- Choose the property or application area available to you.
- Confirm the address before viewing documents or raising a request.
- Use the property-related maintenance or application workflow when it is enabled for your account.
Check the result
You should see the intended property and only the information your account is permitted to access.
If something does not look right
If a property or certificate is missing, ask the property team to check the client link and permissions. Your general Britixo account does not grant access to every property.
Related technical reference: Britixo's detailed product guide (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.
Useful next steps
- Review tenant applications
- Follow tenant onboarding from draft to handover
- Report a repair with the right details
Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.