Website and product guidance

Search Proplix

Results combine Proplix product pages with detailed Help Centre guidance.

Proplix Help Centre · A Britixo brand

Understand your property workspace

See how properties, owners, tenancies, maintenance and customer access connect in Proplix.

Reviewed 19 October 20262 minute readProperties & owners

Where to start
Admin Area → Property Operations

Before you begin

The Real Estate Management module must be active for your workspace. Available menus depend on your role.

Follow these steps

  1. Start with a property record and confirm its address, reference and owner.
  2. Follow linked applications or tenancy information when reviewing occupancy.
  3. Use the relevant maintenance and supplier workflow for repair activity.
  4. Check the customer or landlord view when a record needs to be visible outside the staff team.

Check the result

The property reference should remain consistent across the linked records you review.

If something does not look right

A property owner, a customer contact and a staff member are different records. Check the relationship instead of assuming matching names mean the same access.

Related technical reference: Britixo's detailed product guide (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.

Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.

Plan the right route

See what a more connected property day looks like

Bring one real workflow to a Proplix walkthrough. Explore the records, handovers and decisions that matter to your team, then agree a practical next step.

UK Property software
by Britixo
Proplix · One Britixo account One account for Proplix and Britixo services Use your Britixo account to manage your companies, services, billing and support. Product access depends on your approved services. Try Proplix free for 14 days · No billing details required · No obligation · Secure email and WhatsApp activation.
Secure and controlled Built for property teams Requirements-led setup
WhatsApp