Portal help for the main portal architecture and the verified landlord, tenant and supplier portal access paths.
Each guide below is linked to the wider help centre so users can move naturally between related features.
The current website and application structure support a portal-led operating model with separate landlord, tenant and supplier portal experiences. This guide explains the cross-portal features that matter before you move into role-specific portal help.
PortalsThe landlord portal is designed as the owner-facing digital workspace for portfolio oversight, maintenance visibility, compliance confidence, documents and paperless approval flows.
PortalsThe tenant portal is the resident-facing digital workspace for tenancy-related documents, service interaction and paperless communication. It should reduce friction around routine requests while preserving a clean tenancy history.
PortalsThe supplier portal is designed as the contractor-facing workspace for allocated jobs, progress updates, uploads, job reports and cleaner completion flow.
The current website and application structure support a portal-led operating model with separate landlord, tenant and supplier portal experiences. This guide explains the cross-portal features that matter before you move into role-specific portal help.
The landlord portal is designed as the owner-facing digital workspace for portfolio oversight, maintenance visibility, compliance confidence, documents and paperless approval flows.
The tenant portal is the resident-facing digital workspace for tenancy-related documents, service interaction and paperless communication. It should reduce friction around routine requests while preserving a clean tenancy history.
The supplier portal is designed as the contractor-facing workspace for allocated jobs, progress updates, uploads, job reports and cleaner completion flow.
This category documents the verified real estate module menus: Property Operations, Requests & Applications, customer-linked records, maintenance and reports.
Verified help for the current Compliance Monitor build, including Core Compliance, Safety Certificates, Tenancy Compliance, Licensing & Gov, Agency Governance and audit areas.
Start here for the verified layout of the Proplix admin area, login flow, top navigation and the Setup & Settings structure used across the current application build.
Guides for Setup & Settings, Company & Utilities, reports, media, calendar, announcements, staff, roles, custom fields and related admin controls.