ProplixHelp Centre
Help/Portals/Portal architecture, role-based access and paperless delivery
How-to guide

Portal overview

The current website and application structure support a portal-led operating model with separate landlord, tenant and supplier portal experiences. This guide explains the cross-portal features that matter before you move into role-specific portal help.

PortalsHow do portals work?What portals does Proplix have?Related website page

Where to click

Use these menu paths first, then complete the action from the screen you open.

Website > Portals
Portal-specific routes > Landlord Portal / Tenant Portal / Supplier Portal
Quick answerThese are the fastest verified steps for this task in the current Proplix build.

Exact steps

  1. Go to the public website and open Portals.
  2. Choose the portal route you need: Landlord Portal, Tenant Portal or Supplier Portal.
  3. Use the portal login for the relevant user type.
  4. Continue inside the correct portal workspace for visibility, service interaction or digital workflow actions.
  5. Use the dedicated portal help articles when you need role-specific instructions.

What this feature does

  • Each portal is intended for a different user type and should expose only relevant records and actions.
  • Portal workflows are designed to support paperless document access and cleaner communication.
  • E-signature-ready and acknowledgement-style digital workflow is part of the verified portal direction documented on the portal pages.
  • Portal access is responsive and intended to work across device sizes.
  • Portal content stays more useful when it remains linked to the wider Proplix record and workflow model.

What to do next

  • Continue into the specific landlord, tenant or supplier portal article next.
  • For real-estate-side maintenance and records, cross-reference the Real Estate and Compliance categories.

Related guides

Landlord portal: portfolio visibility, maintenance context and digital approvals

The landlord portal is designed as the owner-facing digital workspace for portfolio oversight, maintenance visibility, compliance confidence, documents and paperless approval flows.

Portals

Supplier portal: job allocation, updates, uploads and digital sign-off

The supplier portal is designed as the contractor-facing workspace for allocated jobs, progress updates, uploads, job reports and cleaner completion flow.

Portals

Tenant portal: service requests, tenancy records and digital acknowledgements

The tenant portal is the resident-facing digital workspace for tenancy-related documents, service interaction and paperless communication. It should reduce friction around routine requests while preserving a clean tenancy history.

Portals

Admin layout, sidebar navigation and daily starting points

This guide explains the verified top-level admin structure in the current Proplix build, including the Sales menu, Work & Operations, Company & Utilities, Real Estate menus, Compliance Monitor menus and the custom Setup & Settings launcher.

Getting Started

Related questions

How do I use the landlord portal?

The landlord portal is designed as the owner-facing digital workspace for portfolio oversight, maintenance visibility, compliance confidence, documents and paperless approval flows.

How do I use the supplier portal?

The supplier portal is designed as the contractor-facing workspace for allocated jobs, progress updates, uploads, job reports and cleaner completion flow.

How do I use the tenant portal?

The tenant portal is the resident-facing digital workspace for tenancy-related documents, service interaction and paperless communication. It should reduce friction around routine requests while preserving a clean tenancy history.

How do I use the dashboard?

This guide explains the verified top-level admin structure in the current Proplix build, including the Sales menu, Work & Operations, Company & Utilities, Real Estate menus, Compliance Monitor menus and the custom Setup & Settings launcher.