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Type a plain question like how do I add tenant, where are invoices, how do I reset password or how do I use supplier portal. Search starts showing relevant help articles as soon as you type.

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These categories follow the actual platform structure so users can browse by module, role or workflow when they do not want to search first.

GS4 guides

Getting Started

Start here for the verified layout of the Proplix admin area, login flow, top navigation and the Setup & Settings structure used across the current application build.

C&3 guides

CRM & Contacts

Guides for the verified CRM areas covering client records, contacts, lead handling and linked customer files in the audited build.

S&5 guides

Sales & Finance

Source-audited guides for estimates, proposals, invoices, payments, expenses, credit notes, contracts and subscriptions.

W&2 guides

Work & Operations

Use these guides for the operational menu areas grouped under Work & Operations, including projects, tasks and support.

RE5 guides

Real Estate Module

This category documents the verified real estate module menus: Property Operations, Requests & Applications, customer-linked records, maintenance and reports.

CM6 guides

Compliance Monitor

Verified help for the current Compliance Monitor build, including Core Compliance, Safety Certificates, Tenancy Compliance, Licensing & Gov, Agency Governance and audit areas.

P4 guides

Portals

Portal help for the main portal architecture and the verified landlord, tenant and supplier portal access paths.

A3 guides

Appointments

Verified guides for the Appointments module, including services, schedules, booking links, client access, history and reports.

C&3 guides

Communications & AI

Use this section for MailboxAI, Letter Manager and the verified AI-assisted tools available in the current application build.

S&4 guides

Settings & Utilities

Guides for Setup & Settings, Company & Utilities, reports, media, calendar, announcements, staff, roles, custom fields and related admin controls.

S&1 guides

SaaS & Account Lifecycle

Verified help for the Perfex SaaS lifecycle currently present in the application, including company creation, deployment and subscription control.

Popular help questions

Start with the questions users ask most often

These quick routes help staff and clients jump directly to common tasks without guessing the category first.

How do I use the dashboard?

This guide explains the verified top-level admin structure in the current Proplix build, including the Sales menu, Work & Operations, Company & Utilities, Real Estate men

How do I log in?

The current application build contains verified admin authentication actions for login, forgot password, reset password, two-factor verification and logout. This guide co

How do I search in Proplix?

The current admin build includes a global search endpoint, reminder tools, notifications and note actions. This guide explains how those verified utilities fit into daily

Where are settings?

The current build uses a customised Setup & Settings launcher in the header and keeps deeper configuration in the standard admin settings controllers. This guide explains

How do I add a client?

The current application build keeps the client record in the core Clients controller and extends the customer area with property-specific entries such as Client Database,

How do I create a lead?

The current build exposes a full leads workflow under Work & Operations, including table and Kanban views, custom forms, sources, statuses, junk/lost actions and conversi

How do I upload client files?

The client record supports more than contact fields. The current audited controller also exposes attachments, external attachments, statement generation, file visibility

How do I create an estimate?

The audited build includes both standard estimates and a separate estimate-request workflow. Together they cover request intake, estimate drafting, email sending, PDFs, n

How do I create a proposal?

The audited proposal controller supports more than drafting. It includes templates, notes, comments, acceptance-info clearing, PDF generation, email sending, pipeline han

How do I create an invoice?

The current invoice flow supports standard invoices, recurring invoices, notes, credits, payment recording, overdue notices, PDFs and mark-as-sent actions. Payments also

How do I add an expense?

The audited build supports expense records with attachments, categories, import, invoice conversion and PDFs. Credit notes also have refund, open/void status and invoice-

How do I create a contract?

The verified contracts controller includes templates, comments, notes, signing controls, PDF output, renewals and attachments. Subscriptions are surfaced in the Sales men