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Help/Compliance Monitor/Agency Governance: AML, sanctions, ICO, GDPR, CMP, redress, estate agency AML, landlord ombudsman and material information
How-to guide

Agency governance workflow

The current Agency Governance menu contains AML / KYC Intake, Financial Sanctions Checks, ICO Data Protection Fee / Registration, GDPR Retention / Deletion Controls, CMP Scheme, Redress Scheme Membership, Estate Agency AML Supervision, Landlord Ombudsman and Material Information.

Compliance MonitorHow do I use AML and sanctions checks?How do ICO and GDPR governance workflows work?Related website page

Where to click

Use these menu paths first, then complete the action from the screen you open.

Sidebar > Agency Governance > AML / KYC Intake
Sidebar > Agency Governance > Financial Sanctions Checks
Sidebar > Agency Governance > ICO Data Protection Fee / Registration
Sidebar > Agency Governance > GDPR Retention / Deletion Controls
Sidebar > Agency Governance > CMP Scheme / Redress Scheme / Estate Agency AML / Landlord Ombudsman / Material Information
Quick answerThese are the fastest verified steps for this task in the current Proplix build.

Exact steps

  1. Open Sidebar > Agency Governance.
  2. Choose the exact governance workflow you need, such as AML / KYC Intake, Financial Sanctions Checks, ICO Data Protection Fee, GDPR Retention, CMP, Redress, Estate Agency AML, Landlord Ombudsman or Material Information.
  3. Use the landing page in that area to create, review or manage the relevant governance record.
  4. Complete the review or approval steps required by that workflow.
  5. Return to the governance list or dashboard to verify the updated status.

What this feature does

  • AML / KYC is a live route in the module and also has a renewal/upload controller path.
  • Governance topics are separated from property safety and tenancy compliance.
  • ICO, GDPR, CMP and Redress all exist as dedicated audited menu items.
  • Estate Agency AML, Landlord Ombudsman and Material Information are present as discrete governance screens.
  • This structure makes agency-level obligations easier to audit independently from property-level obligations.

What to do next

  • If the issue is tied to a specific property or tenancy, move back into Safety Certificates or Tenancy Compliance.
  • If the task is purely audit-facing, continue into the audit-register articles.

Related guides

Tenancy Compliance: deposits, Right to Rent, tenant fees, prescribed documents, notices, rent changes and pet requests

The current Tenancy Compliance menu contains Deposit Protection Workflows, Right to Rent, Tenant Fees / Permitted Payments, Tenant Information & Prescribed Documents, Possession & Notice Compliance, Rent Increase & Bidding and Pet Requests Compliance. These are verified menu items in the live module.

Compliance Monitor

Licensing & Gov: HMO, selective licensing, Wales, Scotland, Northern Ireland and the PRS database

The Licensing & Gov menu is a verified group in the current build. It contains HMO / Licensing Tracking, Selective / Additional Licensing, Wales Licensing / Registration, Scotland Letting Agent Register, Northern Ireland Landlord Registration and England PRS Database.

Compliance Monitor

Core Compliance: dashboard, records and notification engine

The Compliance Monitor module begins with a verified Core Compliance menu containing Dashboard, Compliance Records and Notification / Intimation Engine. This guide covers the live entry points and the surrounding renewal and notification actions exposed in the current controllers.

Compliance Monitor

Legal & Audit, Financial & Audit and Tenancy & Audit registers

The Compliance Monitor build includes separate audit-oriented menu families: Legal & Audit, Financial & Audit, Tenancy & Audit, Property & Audit and Audit Trail Chain. These routes exist to pull together approved records, audit packs, exports and evidence-led review areas.

Compliance Monitor

Related questions

How do I manage deposit protection?

The current Tenancy Compliance menu contains Deposit Protection Workflows, Right to Rent, Tenant Fees / Permitted Payments, Tenant Information & Prescribed Documents, Possession & Notice Compliance, Rent Increase & Bidding and Pet Requests Compliance. These are verified menu items in the live module.

How do I manage HMO licensing?

The Licensing & Gov menu is a verified group in the current build. It contains HMO / Licensing Tracking, Selective / Additional Licensing, Wales Licensing / Registration, Scotland Letting Agent Register, Northern Ireland Landlord Registration and England PRS Database.

How do I use the compliance dashboard?

The Compliance Monitor module begins with a verified Core Compliance menu containing Dashboard, Compliance Records and Notification / Intimation Engine. This guide covers the live entry points and the surrounding renewal and notification actions exposed in the current controllers.

How do I use audit registers?

The Compliance Monitor build includes separate audit-oriented menu families: Legal & Audit, Financial & Audit, Tenancy & Audit, Property & Audit and Audit Trail Chain. These routes exist to pull together approved records, audit packs, exports and evidence-led review areas.