What is Webhooks?
A webhook is an event-based message sent from one system to another. Instead of waiting for a manual export or repeated polling, webhooks can notify connected systems when an approved action, record update or workflow event takes place.
How it works in a Proplix-connected environment
Proplix treats integration as an operational workflow, not just a technical connection. The aim is to keep property, people, compliance, finance, maintenance and reporting information moving with context, ownership and audit visibility.
- Define which Proplix events should trigger an outbound update.
- Choose the destination system or middleware endpoint.
- Map payload fields, record IDs and event names.
- Apply authentication, retry and logging rules.
- Test expected and failed event scenarios before launch.
How Proplix supports customisation
Proplix webhook workflows can be customised around your operational triggers, such as new enquiry, approved compliance record, maintenance status update, landlord notification, invoice event, document upload, portal action or reporting refresh.
Typical integration opportunities
- Send maintenance status updates to another support tool
- Trigger external notifications after approval
- Update reporting tools when key workflow statuses change
- Notify middleware when a new property or tenancy is created
- Push compliance lifecycle changes to external dashboards
Professional implementation note
Every integration should be scoped, tested and documented before it becomes part of live operations. Proplix pages describe the business workflow and integration design principles, while final technical implementation depends on the external system, available API access, security requirements and agreed customisation plan.