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Formal correspondence

Letter Manager for connected property operations.

Creates branded letters, verified PDFs, optional enclosures, recipient signatures, read evidence, postal tracking and authorised client history.

Practical business value

How Letter Manager benefits your property business

Makes formal correspondence easier to produce consistently and easier to evidence later.

01

Use approved wording

Templates reduce inconsistency across branches and team members.

02

Produce professional evidence

Branded PDFs and enclosures create a clearer document package for recipients.

03

Track recipient action

Read, signature and postal information helps staff understand whether follow-up is required.

04

Keep history with the relationship

Authorised client and staff views reduce the need to search separate document folders.

Operational capability

Designed to strengthen a real workflow—not add another isolated screen

Formal property communication must be clear, consistent and traceable. Letter Manager gives staff an approved way to prepare correspondence and retain the supporting delivery, signature and history evidence around the customer record.

The module is configured around the people, permissions, records and outcomes already present in your operation. Proplix confirms the implementation scope before any commercial proposal is prepared.

01Reusable letter templatesConfigured around the authorised teams, records and controls in your Proplix environment.
02Branded PDF generationConfigured around the authorised teams, records and controls in your Proplix environment.
03QR verification and e-signaturesConfigured around the authorised teams, records and controls in your Proplix environment.
04Read receipts, postal tracking and historyConfigured around the authorised teams, records and controls in your Proplix environment.
Property workflow examples

Where this can make a measurable difference

These examples show how the module can support day-to-day property work. The final design depends on your organisation, portfolio, responsibilities and connected systems.

Send landlord compliance or service letters

Prepare tenancy-related formal correspondence

Request a recipient signature and retain the completed evidence

Requirements-led implementation

A tailored module should match your property operation

Proplix does not force every organisation into the same setup. The team first confirms how this module should work with your property records, staff permissions, portals, communications, finance and reporting responsibilities.

Tell us what you need
  1. 01

    Confirm template ownership and approval

  2. 02

    Define PDF branding, enclosures and signature use

  3. 03

    Agree client visibility and postal tracking rules

  4. 04

    Test each formal document route before live use

Detailed operating guidance

Continue in the Britixo Help Centre

Open the maintained setup, permission, workflow and troubleshooting guidance in a new tab while keeping this Proplix module overview available.

Open Letter Manager guidance (opens in a new tab)

Plan the right route

Discuss your property operations with Proplix

Tell us what you manage, where the pressure sits and whether you need the platform, a tailored implementation, integration work or ongoing compliance support.

4.9 Overall review
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Secure and controlled Built for property teams Requirements-led setup
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