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Income & Affordability

Add Income Source

A structured way to add a distinct income source to the applicant's financial record, while keeping applicant, property and pre-tenancy context connected.

What it does

What Add Income Source does in Proplix

Add Income Source is part of Proplix Applicants, Renters & Pre-Tenancy and is designed to add a distinct income source to the applicant's financial record. It keeps the source, type and financial detail against the applicant and property context that gives it meaning.

Within the wider Income & Affordability workflow, Add Income Source supports structured income information and supporting evidence used during affordability review and should lead towards multiple income sources remain modular and reviewable without rebuilding the same information from public forms, inboxes or spreadsheets.

Why it matters

Why this capability matters before tenancy onboarding

Add Income Source matters because another relevant income stream needs to be captured. If the source, type and financial detail is scattered across separate records, the next colleague may have to work out which applicant, property and version is current before acting.

A structured Add Income Source record supports multiple income sources remain modular and reviewable while reducing the risk that figures are misunderstood because the source, period or evidence is unclear, or several income streams are flattened into a single unexplained total and keeping human review, privacy controls and the organisation's fair decision process intact.

When it is useful

Where Add Income Source adds operational value

For Add Income Source, this section focuses on add a distinct income source to the applicant's financial record while keeping the applicant and property context visible.

The point in the journey

Another relevant income stream needs to be captured. Add Income Source gives that moment a defined place so the applicant and property relationship does not get lost.

The outcome to protect

Multiple income sources remain modular and reviewable. Keep the source, type and financial detail connected to the application so the authorised next action is clear without reconstructing the record from separate sources.

How it works

How Add Income Source fits into the workflow

The exact screen and permission path for Add Income Source depends on the user's role, but the applicant, property and application context should remain connected throughout.

  1. 01

    Open the right applicant context

    Add Income Source should begin from the applicant, property or application record involved when another relevant income stream needs to be captured. Starting there keeps the source, type and financial detail anchored to the correct pre-tenancy journey.

  2. 02

    Capture the financial context clearly

    With Add Income Source, record the source, type and financial detail together with the source or period detail needed to understand it. Evidence should stay attached to the application context that supports multiple income sources remain modular and reviewable.

  3. 03

    Make the record understandable

    An authorised colleague reviewing Add Income Source should be able to see what the source, type and financial detail means and how it relates to multiple income sources remain modular and reviewable without rebuilding the story from another system.

  4. 04

    Review affordability evidence proportionately

    For Add Income Source, check whether the source, type and financial detail is complete enough for the organisation's defined affordability process. Proplix organises that context; the authorised reviewer decides what assessment is required for multiple income sources remain modular and reviewable.

  5. 05

    Hand off deliberately

    If Add Income Source reaches its intended outcome — multiple income sources remain modular and reviewable — carry forward the applicant and property context needed by the next authorised stage instead of copying the whole application into another uncontrolled record.

Core capability

What Add Income Source helps the team control

Connected applicant context

Add Income Source keeps the source, type and financial detail attached to the applicant and property context in which it is needed.

Structured information

Instead of leaving the source, type and financial detail in free-form messages, Add Income Source gives it a repeatable structure that supports add a distinct income source to the applicant's financial record.

Source-aware figures

Within Add Income Source, the source, type and financial detail stays associated with its source and period context so an authorised reviewer can interpret it correctly when working towards multiple income sources remain modular and reviewable.

Workflow continuity

Add Income Source can carry the context needed for multiple income sources remain modular and reviewable into the next authorised stage without asking for the same facts again.

Real-world workflow

What Add Income Source looks like in practice

Consider a case where another relevant income stream needs to be captured. The applicant or authorised team member uses Add Income Source from the relevant property or application context, so the source, type and financial detail is captured against the record that will actually be reviewed.

A second authorised colleague can see what was provided, identify missing detail and, if the case progresses, hand only the context needed for multiple income sources remain modular and reviewable into the next authorised stage.

Implementation standard

How to introduce Add Income Source into a live applicant workflow

For Add Income Source, implementation should keep information proportionate to its purpose, clearly owned and dependable through corrections, exceptions and handoffs.

Give Add Income Source a clear owner before rollout. Decide who is responsible for the source, type and financial detail, which values are applicant-supplied and which authorised staff may amend or review them.

Keep Add Income Source proportionate to add a distinct income source to the applicant's financial record. Make optional detail clear and protect public entry points with appropriate access, transport and rate controls.

Test the normal case and realistic exceptions such as missing information, a correction after submission, an unavailable property or a revoked invitation before handing the context into the next workflow.

Who uses it

Who works with Add Income Source before a tenancy is created

Add Income Source supports the authorised people who provide, organise, review or progress this part of the applicant journey.

Applicants and renters
Lettings teams
Referencing staff
Authorised financial reviewers
Operational considerations

Keep Add Income Source data, decisions and permissions aligned

Add Income Source can involve personal or financial information. Apply least-privilege access, privacy notices, retention rules and lawful data handling to the source, type and financial detail.

A structured record improves consistency but does not verify the source, type and financial detail automatically; authorised users should correct material errors before relying on it.

Any decision informed by Add Income Source should remain fair, explainable and limited to the legitimate purpose of add a distinct income source to the applicant's financial record, while preserving the same applicant and property identity across handoff.

Connected Proplix capabilities

Related features in Applicants, Renters & Pre-Tenancy

These pages sit close to Add Income Source in the wider application and pre-tenancy architecture.

Frequently asked questions

Questions about Add Income Source

What is Add Income Source used for in Proplix?

Add Income Source is an Applicants, Renters & Pre-Tenancy capability for add a distinct income source to the applicant's financial record. It keeps the source, type and financial detail connected to the relevant applicant and property journey.

When is Add Income Source most useful?

Add Income Source is most useful when another relevant income stream needs to be captured. In that situation, the intended operational result is multiple income sources remain modular and reviewable.

Does Add Income Source decide whether an applicant can afford the rent?

No. Add Income Source organises the source, type and financial detail and its application context; your authorised affordability or referencing process decides how that evidence is assessed for multiple income sources remain modular and reviewable.

How does Add Income Source connect to tenant onboarding?

If Add Income Source is authorised to progress, the applicant and property context needed for multiple income sources remain modular and reviewable can support a controlled handoff into the separate tenancy-onboarding workflow. Capturing the source, type and financial detail does not by itself create tenancy approval or a contract.

See it in context

Explore how Add Income Source fits your applicant journey

See Add Income Source alongside property interest, application information, household context, affordability evidence, review and the later onboarding handoff. A walkthrough can focus on your actual lettings process rather than a generic software tour.

Book a Proplix walkthrough →

Working with the capability

How Add Income Source fits into dependable property operations

A credible workflow connects everyday actions with the records and responsibility needed to explain the outcome later. This capability belongs inside the daily operating record, where property context, relationships, tasks, documents and decisions can be followed together instead of being reconstructed from separate systems.

01 · People and permissions

Give each role enough context to act

Operational staff need a clear next action; managers need ownership and exceptions; clients and external participants need only the information their role permits. The practical value comes from serving those views without creating parallel versions of the truth. For Add Income Source, that means access should follow an evidenced business need and change when responsibility changes.

02 · Handover and evidence

Keep the reason beside the action

A useful workflow records who received the work, what they checked, what remains outstanding and why a decision was made. That creates a handover another authorised colleague can understand without relying on private inbox history. This makes the Add Income Source record more useful during absence, escalation, service review or a later audit.

03 · Exceptions

Design for the case that does not fit

Property work includes incomplete forms, late evidence, changed instructions, unavailable suppliers and circumstances requiring discretion. The system should expose those exceptions, preserve notes and direct them to an authorised person instead of silently forcing a misleading “complete” status.

04 · Implementation

Configure from representative work

Implementation should begin with real examples from the organisation: a recent case that went well, one that stalled and one that exposed missing information. Those examples reveal the fields, permissions, notifications and escalation points the configured workflow actually needs. Document what remains outside the system as well, so teams understand the boundary between Proplix, connected services and professional responsibility.

05 · Review

Measure whether the work is improving

A sensible review looks at completion time, avoidable follow-up, unresolved exceptions, record quality and the amount of manual reconciliation still required. The aim is dependable work and clearer service, not automation for its own sake. Review findings with the people completing Add Income Source work, because a dashboard may not reveal the manual workaround being used beside it.

06 · Ongoing control

Keep guidance, permissions and records current

Ownership, legislation, services and internal policies change. Schedule periodic checks of access, templates, notifications, integrations and retained information. Record material changes and brief affected users so the configured workflow continues to reflect the organisation’s approved way of working.

Proplix supports structured workflow and evidence handling; it does not provide legal advice or remove the need for competent human review. Discuss your organisation, migration or integration requirements through the central secure enquiry route.

Discuss Add Income Source requirements →

Plan your next step

Bring a typical case, the systems you use and the main problem you want to solve. Together we can map the records, responsibilities and checks needed for a useful first release.

Explore software integrations, compare enterprise modules or discuss a custom property workflow. The agreed scope will explain what is included, what needs configuration and how your team will be supported.

Plan the right route

See what a more connected property day looks like

Bring one real workflow to a Proplix walkthrough. Explore the records, handovers and decisions that matter to your team, then agree a practical next step.

UK Property software
by Britixo
Proplix · One Britixo account One account for Proplix and Britixo services Use your Britixo account to manage your companies, services, billing and support. Product access depends on your approved services. Try Proplix free for 14 days · No billing details required · No obligation · Secure email and WhatsApp activation.
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