Where to start
Admin Area → Property Management Flow → Control Room
Before you begin
Open the Control Room when you need a prioritised view of the properties your account can access.
Follow these steps
- Review Properties, High risk, Compliance, Maintenance, Arrears and Zero-Chase cards that your permissions expose.
- Open the priority queue item that matches the work you need to investigate.
- Choose Refresh intelligence when you need current stored risk and readiness calculations and have permission to refresh.
- Read the AI morning brief as a starting point, then open the underlying record.
- Select a property and choose Open Digital Twin for a joined view of that property.
Check the result
Refresh reports the number of authorised properties assessed. Reopen Health & Risk or the selected Twin and check the current source findings.
If something does not look right
Counts are operational views with bounded queries. A missing card can reflect permissions; an unchanged score can reflect unchanged evidence. Use the underlying register for a full record investigation.
Questions and answers
How often does background work run?
The module hooks into the host cron. It scans compliance, generates rent charges, syncs supplier invoices and processes automation; portfolio intelligence is refreshed once per server day when cron runs.
Does Refresh intelligence send reminders?
It refreshes intelligence and, when permitted, reconciles compliance cases. The separate Zero-Chase evaluation processes its queue.
Why does a colleague see different totals?
Property scope and domain permissions filter the displayed data.
Related technical reference: Britixo's detailed product guide (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.
Useful next steps
Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.