Where to start
Client Portal → Property Flow → Supplier workbench
Before you begin
Sign in with the native supplier account to see only jobs assigned to that supplier identity.
Follow these steps
- Open the job and review its property, stage, appointment and payment information.
- Choose Accepted where appropriate and submit the quote while the order is allocated or awaiting quote.
- Wait for landlord approval before scheduling or starting work.
- Choose Scheduled with a valid agreed date and time, then In progress when work starts.
- Choose Completed with at least one completion photo; attach the supplier invoice if appropriate.
- Submit update and check the saved stage, evidence and invoice state.
Check the result
The job moves through the permitted stages and completion evidence is available for tenant review.
If something does not look right
Uploading completion evidence without choosing Completed is refused. Completion without photos is refused. A closed work order or an invalid stage transition is also refused.
Questions and answers
Can I replace an invoice after payment?
The native evidence update path permits replacement only in eligible Pending or Rejected states. Use the finance team’s process for an approved/paid invoice correction.
Can I see other suppliers’ jobs?
No. Jobs are restricted to the assigned native supplier identity.
Why is a control missing?
The supplier policy separately controls jobs, quotes, status, credentials, invoices, completion evidence, appointments and payments.
Related technical reference: Britixo's detailed product guide (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.
Useful next steps
- Set landlord, tenant and supplier portal policies
- Use Property Flow as a landlord
- Use Property Flow as a tenant
Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.