Keep payment updates connected to property records
Payment information is most useful when staff can connect it to the right customer, invoice and service. Proplix integration work can bring supported payment events into that workflow, with clear handling for pending, failed and refunded transactions.
Stripe, PayPal, GoCardless and other payment and billing services listed in the catalogue.
These are options available on request. Provider access, licensing, technical feasibility and delivery scope are confirmed before implementation.
Choose the payment journey first
Tell us whether the requirement concerns service invoices, recurring billing or another agreed collection process. Identify who takes payment, who holds funds and which provider supplies the payment page or mandate journey. Those responsibilities shape the integration.
Use reliable references and status updates
Match provider transaction IDs with the relevant customer and invoice. Plan for delayed notifications, repeated events, failed collections, disputes and refunds. A record should show the actual payment state instead of treating every submitted payment as settled.
Confirm provider and commercial requirements
Payment methods depend on merchant eligibility, country, currency, provider terms and account access. Fees and any client-money or regulated-payment responsibilities require separate confirmation. Test reconciliation and support procedures before enabling a live payment journey.
Questions about payments & billing
Will adding an integration move customer money?
The implementation scope defines exactly which actions are allowed. Some connections only read payment status; others may initiate a provider-hosted payment journey after approval.
Are provider charges included?
Provider fees, usage charges and any Proplix implementation costs are confirmed separately in the agreed commercial scope.
Prepare a useful first conversation
Tell us which systems you use, the records that need to move and the problem you want to solve. Include your current subscriptions, expected volumes and the people responsible for approval and support.
Bring one real workflow to a Proplix walkthrough. Explore the records, handovers and decisions that matter to your team, then agree a practical next step.
Proplix · One Britixo accountOne account for Proplix and Britixo servicesUse your Britixo account to manage your companies, services, billing and support. Product access depends on your approved services.Try Proplix free for 14 days · No billing details required · No obligation · Secure email and WhatsApp activation.