What Add Address History does in Proplix
Add Address History is part of Proplix Applicants, Renters & Pre-Tenancy and is designed to add another residential period to an applicant's address history. It keeps the new address and its residence period against the applicant and property context that gives it meaning.
Within the wider Address History workflow, Add Address History supports structured residential history that can be reviewed chronologically rather than reconstructed from free text and should lead towards a more complete chronological history without rebuilding the same information from public forms, inboxes or spreadsheets.
Why this capability matters before tenancy onboarding
Add Address History matters because the existing history does not yet cover all relevant residences. If the new address and its residence period is scattered across separate records, the next colleague may have to work out which applicant, property and version is current before acting.
A structured Add Address History record supports a more complete chronological history while reducing the risk that address periods are incomplete, duplicated or difficult to compare because dates and residences are recorded inconsistently and keeping human review, privacy controls and the organisation's fair decision process intact.
Where Add Address History adds operational value
For Add Address History, this section focuses on add another residential period to an applicant's address history while keeping the applicant and property context visible.
The point in the journey
The existing history does not yet cover all relevant residences. Add Address History gives that moment a defined place so the applicant and property relationship does not get lost.
The outcome to protect
A more complete chronological history. Keep the new address and its residence period connected to the application so the authorised next action is clear without reconstructing the record from separate sources.
How Add Address History fits into the workflow
The exact screen and permission path for Add Address History depends on the user's role, but the applicant, property and application context should remain connected throughout.
- 01
Open the right applicant context
Add Address History should begin from the applicant, property or application record involved when the existing history does not yet cover all relevant residences. Starting there keeps the new address and its residence period anchored to the correct pre-tenancy journey.
- 02
Build an understandable chronology
Use Add Address History to record the new address and its residence period with the dates and residence sequence needed for a more complete chronological history. For Add Address History, the value comes from a coherent the new address and its residence period history rather than a loose list of addresses.
- 03
Make the record understandable
An authorised colleague reviewing Add Address History should be able to see what the new address and its residence period means and how it relates to a more complete chronological history without rebuilding the story from another system.
- 04
Check gaps and corrections
Before relying on Add Address History, review the new address and its residence period for gaps, overlaps or mistakes that could obscure a more complete chronological history. When Add Address History facts change, amend the existing the new address and its residence period entry so the chronology needed for a more complete chronological history stays coherent.
- 05
Hand off deliberately
If Add Address History reaches its intended outcome — a more complete chronological history — carry forward the applicant and property context needed by the next authorised stage instead of copying the whole application into another uncontrolled record.
What Add Address History helps the team control
Connected applicant context
Add Address History keeps the new address and its residence period attached to the applicant and property context in which it is needed.
Structured information
Instead of leaving the new address and its residence period in free-form messages, Add Address History gives it a repeatable structure that supports add another residential period to an applicant's address history.
Chronological review
Add Address History keeps the new address and its residence period in an understandable sequence, making the gaps or corrections that matter to a more complete chronological history easier to identify.
Workflow continuity
Add Address History can carry the context needed for a more complete chronological history into the next authorised stage without asking for the same facts again.
What Add Address History looks like in practice
Consider a case where the existing history does not yet cover all relevant residences. The applicant or authorised team member uses Add Address History from the relevant property or application context, so the new address and its residence period is captured against the record that will actually be reviewed.
A second authorised colleague can see what was provided, identify missing detail and, if the case progresses, hand only the context needed for a more complete chronological history into the next authorised stage.
How to introduce Add Address History into a live applicant workflow
For Add Address History, implementation should keep information proportionate to its purpose, clearly owned and dependable through corrections, exceptions and handoffs.
Give Add Address History a clear owner before rollout. Decide who is responsible for the new address and its residence period, which values are applicant-supplied and which authorised staff may amend or review them.
Keep Add Address History proportionate to add another residential period to an applicant's address history. Make optional detail clear and protect public entry points with appropriate access, transport and rate controls.
Test the normal case and realistic exceptions such as missing information, a correction after submission, an unavailable property or a revoked invitation before handing the context into the next workflow.
Who works with Add Address History before a tenancy is created
Add Address History supports the authorised people who provide, organise, review or progress this part of the applicant journey.
Keep Add Address History data, decisions and permissions aligned
Add Address History can involve personal or financial information. Apply least-privilege access, privacy notices, retention rules and lawful data handling to the new address and its residence period.
A structured record improves consistency but does not verify the new address and its residence period automatically; authorised users should correct material errors before relying on it.
Any decision informed by Add Address History should remain fair, explainable and limited to the legitimate purpose of add another residential period to an applicant's address history, while preserving the same applicant and property identity across handoff.
Related features in Applicants, Renters & Pre-Tenancy
These pages sit close to Add Address History in the wider application and pre-tenancy architecture.
Technical flow & related Help Centre guides
Start with the primary guide for this capability, then use the related maintained guides for the surrounding workflow, evidence, access or handoff.
Questions about Add Address History
What is Add Address History used for in Proplix?
Add Address History is an Applicants, Renters & Pre-Tenancy capability for add another residential period to an applicant's address history. It keeps the new address and its residence period connected to the relevant applicant and property journey.
When is Add Address History most useful?
Add Address History is most useful when the existing history does not yet cover all relevant residences. In that situation, the intended operational result is a more complete chronological history.
Who should be able to access Add Address History?
Access to Add Address History should be limited to applicants and authorised staff who genuinely need the new address and its residence period for add another residential period to an applicant's address history, according to your organisation's permissions and data-handling policy.
How does Add Address History connect to tenant onboarding?
If Add Address History is authorised to progress, the applicant and property context needed for a more complete chronological history can support a controlled handoff into the separate tenancy-onboarding workflow. Capturing the new address and its residence period does not by itself create tenancy approval or a contract.
Explore how Add Address History fits your applicant journey
See Add Address History alongside property interest, application information, household context, affordability evidence, review and the later onboarding handoff. A walkthrough can focus on your actual lettings process rather than a generic software tour.