What Address History does in Proplix
Address History is part of Proplix Applicants, Renters & Pre-Tenancy and is designed to maintain the relevant residential history used during pre-tenancy review. It keeps current and previous residence periods and their ordering against the applicant and property context that gives it meaning.
Within the wider Address History workflow, Address History supports structured residential history that can be reviewed chronologically rather than reconstructed from free text and should lead towards a structured address history that supports follow-up and review without rebuilding the same information from public forms, inboxes or spreadsheets.
Why this capability matters before tenancy onboarding
Address History matters because the team needs a coherent view of current and previous addresses. If current and previous residence periods and their ordering is scattered across separate records, the next colleague may have to work out which applicant, property and version is current before acting.
A structured Address History record supports a structured address history that supports follow-up and review while reducing the risk that address periods are incomplete, duplicated or difficult to compare because dates and residences are recorded inconsistently and keeping human review, privacy controls and the organisation's fair decision process intact.
Where Address History adds operational value
For Address History, this section focuses on maintain the relevant residential history used during pre-tenancy review while keeping the applicant and property context visible.
The point in the journey
The team needs a coherent view of current and previous addresses. Address History gives that moment a defined place so the applicant and property relationship does not get lost.
The outcome to protect
A structured address history that supports follow-up and review. Keep current and previous residence periods and their ordering connected to the application so the authorised next action is clear without reconstructing the record from separate sources.
How Address History fits into the workflow
The exact screen and permission path for Address History depends on the user's role, but the applicant, property and application context should remain connected throughout.
- 01
Open the right applicant context
Address History should begin from the applicant, property or application record involved when the team needs a coherent view of current and previous addresses. Starting there keeps current and previous residence periods and their ordering anchored to the correct pre-tenancy journey.
- 02
Build an understandable chronology
Use Address History to record current and previous residence periods and their ordering with the dates and residence sequence needed for a structured address history that supports follow-up and review. For Address History, the value comes from a coherent current and previous residence periods and their ordering history rather than a loose list of addresses.
- 03
Make the record understandable
An authorised colleague reviewing Address History should be able to see what current and previous residence periods and their ordering means and how it relates to a structured address history that supports follow-up and review without rebuilding the story from another system.
- 04
Check gaps and corrections
Before relying on Address History, review current and previous residence periods and their ordering for gaps, overlaps or mistakes that could obscure a structured address history that supports follow-up and review. When Address History facts change, amend the existing current and previous residence periods and their ordering entry so the chronology needed for a structured address history that supports follow-up and review stays coherent.
- 05
Hand off deliberately
If Address History reaches its intended outcome — a structured address history that supports follow-up and review — carry forward the applicant and property context needed by the next authorised stage instead of copying the whole application into another uncontrolled record.
What Address History helps the team control
Connected applicant context
Address History keeps current and previous residence periods and their ordering attached to the applicant and property context in which it is needed.
Structured information
Instead of leaving current and previous residence periods and their ordering in free-form messages, Address History gives it a repeatable structure that supports maintain the relevant residential history used during pre-tenancy review.
Chronological review
Address History keeps current and previous residence periods and their ordering in an understandable sequence, making the gaps or corrections that matter to a structured address history that supports follow-up and review easier to identify.
Workflow continuity
Address History can carry the context needed for a structured address history that supports follow-up and review into the next authorised stage without asking for the same facts again.
What Address History looks like in practice
Consider a case where the team needs a coherent view of current and previous addresses. The applicant or authorised team member uses Address History from the relevant property or application context, so current and previous residence periods and their ordering is captured against the record that will actually be reviewed.
A second authorised colleague can see what was provided, identify missing detail and, if the case progresses, hand only the context needed for a structured address history that supports follow-up and review into the next authorised stage.
How to introduce Address History into a live applicant workflow
For Address History, implementation should keep information proportionate to its purpose, clearly owned and dependable through corrections, exceptions and handoffs.
Give Address History a clear owner before rollout. Decide who is responsible for current and previous residence periods and their ordering, which values are applicant-supplied and which authorised staff may amend or review them.
Keep Address History proportionate to maintain the relevant residential history used during pre-tenancy review. Make optional detail clear and protect public entry points with appropriate access, transport and rate controls.
Test the normal case and realistic exceptions such as missing information, a correction after submission, an unavailable property or a revoked invitation before handing the context into the next workflow.
Who works with Address History before a tenancy is created
Address History supports the authorised people who provide, organise, review or progress this part of the applicant journey.
Keep Address History data, decisions and permissions aligned
Address History can involve personal or financial information. Apply least-privilege access, privacy notices, retention rules and lawful data handling to current and previous residence periods and their ordering.
A structured record improves consistency but does not verify current and previous residence periods and their ordering automatically; authorised users should correct material errors before relying on it.
Any decision informed by Address History should remain fair, explainable and limited to the legitimate purpose of maintain the relevant residential history used during pre-tenancy review, while preserving the same applicant and property identity across handoff.
Related features in Applicants, Renters & Pre-Tenancy
These pages sit close to Address History in the wider application and pre-tenancy architecture.
Technical flow & related Help Centre guides
Start with the primary guide for this capability, then use the related maintained guides for the surrounding workflow, evidence, access or handoff.
Questions about Address History
What is Address History used for in Proplix?
Address History is an Applicants, Renters & Pre-Tenancy capability for maintain the relevant residential history used during pre-tenancy review. It keeps current and previous residence periods and their ordering connected to the relevant applicant and property journey.
When is Address History most useful?
Address History is most useful when the team needs a coherent view of current and previous addresses. In that situation, the intended operational result is a structured address history that supports follow-up and review.
Who should be able to access Address History?
Access to Address History should be limited to applicants and authorised staff who genuinely need current and previous residence periods and their ordering for maintain the relevant residential history used during pre-tenancy review, according to your organisation's permissions and data-handling policy.
How does Address History connect to tenant onboarding?
If Address History is authorised to progress, the applicant and property context needed for a structured address history that supports follow-up and review can support a controlled handoff into the separate tenancy-onboarding workflow. Capturing current and previous residence periods and their ordering does not by itself create tenancy approval or a contract.
Explore how Address History fits your applicant journey
See Address History alongside property interest, application information, household context, affordability evidence, review and the later onboarding handoff. A walkthrough can focus on your actual lettings process rather than a generic software tour.