Where to start
Admin Area → Property Management Flow → Workflow Control → Native supplier directory
Before you begin
Use supplier performance as operational evidence alongside credential checks and the actual job history.
Follow these steps
- Find the supplier in Native supplier directory.
- Review jobs, completion percentage, average days, tenant rating and average invoice values that are available.
- Compare metrics with the underlying jobs and tenant feedback.
- Inspect invoice and payment state in the native supplier workflow before treating an amount as paid.
- Use the information to decide the next authorised allocation or follow-up.
Check the result
Your decision is supported by the supplier’s real work and evidence rather than a readiness badge alone.
If something does not look right
No jobs or incomplete feedback can make performance figures sparse. A displayed invoice state is not evidence of a bank transfer by Flow.
Questions and answers
Does a good completion rate override expired credentials?
No. New allocation still checks required credential expiry.
Can Flow pay the supplier?
Flow displays and synchronises operational invoice/payment state. Actual payment remains in the authorised native finance process.
Where do supplier accounts come from?
The existing CRM customer directory and its Supplier/Suppliers group.
Related technical reference: Britixo's detailed product guide (opens in a new tab). The screens available to you depend on your configured modules, company and permissions.
Useful next steps
- Create and triage a maintenance request in Flow
- Allocate a supplier and request a quote
- Record a quote and the landlord decision
Contact the Proplix team if you need help with your setup. Include the page or record reference and a description of the issue; leave passwords and private access tokens out of the message.